Refund policy

Can I return my Yours Only purchase?
Any Yours Only product purchase can be refunded if it is returned within 30 days of purchase. When returning the item, it must be unused and in the same condition as you received it. We do not offer refunds on opened or used products and we do not offer exchanges.

Email us at info@yoursonly.com within that time with your order number if you are not satisfied with your purchase so we can resolve any issues. We do offer a 30 day money back guarantee if it doesn’t work for your skin – more info here. This doesn't include subscriptions. Read more here. 

Shipping costs are the responsibility of the customer and are non-refundable. We recommend you return your product/s via Registered Post with insurance and pre pay all fees. Yours Only will not be responsible for parcels lost or damaged in transit if you choose not to insure.

We will notify you once we receive and approve your return. The refund will be processed to the original method of payment.