Introducing BALM
After 14 months of development, our most requested product has arrived.
Meet our third child, BALM. After our founder, Ashli first experienced perioral dermatitis from mask-wearing, the weather, and using the wrong products, she decided to develop an all-in-one BALM. She couldn’t find anything to help soothe her cracked, bleeding lips, so put it to the Yours Only community to gain some insight into what they want in a balm. The result? Aussie made, vegan, sustainable, free of honey, mint, and made without everything CLEAN + COAT is.
BALM is a quenching balm for the face + body that soothes chapped lips, dry patches, and other dramas. Developed to be super nourishing and matte — not shiny or sticky — coz glossy lips, hair and wind is never fun.
There’s quite a bit involved in developing a product. We wanted to create something sustainable, vegan, and suitable for all types of dramatic skin. From August 2020 to Feb 2022, we’ve gone through a lot of ups and downs (lots). Here’s our process of bringing you a BALM for your face, lips + body.
August 2020:
★ Ash got severe perioral dermatitis from mask-wearing + using the wrong products
★ We asked our followers for what they’re looking for in a balm
September 2020:
★ Started our sustainable packaging research project
★ Continued to research + build on our brief for the chemist
October 2020:
★ Briefed our design team on packing (tube + mail outs)
November 2020
★ Officially briefed in chemist
★ Contacted multiple tube suppliers (geez, it was rough)
December 2020:
★ Approved mail out designs
★ Briefed our packaging team on our mail outs
Feb 2021:
★ Received first BALM sample
★ Made a few tweaks to the sample, got other options and then went back + forth to the original formulation
June 2021:
★ Ran tests to check for salicylates in BALM – none were dedicated
July 2021:
★ Ordered first sugarcane bioplastic BALM tube samples
August 2021:
★ Applied for Vegan Australia certificate
★ Started Stability reports for the formulation (heat stability, cold stability + Freeze Thaw Test)
★ Received mail out packaging
September 2021:
★ Got approval for Vegan Australia certificate
★ Ran dermatologically testing on 50 sensitive humans
★ Officially ordered the BALM tubes and caps
★ Ran packaging compatibility testing with our production team
October 2021:
★ Placed production order for a January tube fill
★ Reordered the hemp bags as we had to increase the size of the tube + the previous pouches didn’t fit (ouch $$$)
November: 2021:
★ Got the final dermatologically testing approval report
★ Got all stability testing approval reports
December 2021:
★ Waiting impatiently for our tubes to arrive, but didn’t #covid
Jan 2022:
★ Tubes finally arrived
★ LOTS of planning!
★ FINALLY went into production
Feb 2022:
★ BALM IS OFFICIALLY LIVE
What you can expect from BALM:
- Formulated for sensitive skin
- Helps soothe small patches of psoriasis, eczema, dermatitis and other dramas
- Developed based on our customers needs and recommendations
- Can be used on the lips, face and body
- Suitable for babies, through to adults
- Tubes are made from 100% sugarcane bioplastic
- Comes in a 100% hemp Yours Only pouch
- Dermatologically tested on hypersensitive humans, not animals
- By choosing BALM, you donate to allergy research at the RPAH
- Vegan Australia certified
- Suitable for those on a low food chemical diet
- No added parabens or sulfates
- Australian made
